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Shipping & returns

Return and Refund Policy

Last updated: April 26, 2020

Thank you for shopping at something2wear operated by Something2wear Inc..

It’s important to us that You Love what you purchase from us, and we understand that when you buy something online it’s not always perfect.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

QUESTIONS?  We are here to assist! 

Email: [email protected]

Call: (403) 457-1182

Conditions for Returns

In order for the Items to be eligible for a return, please make sure that:

  • The Products were purchased at in the last 14 days
  • The Products are in the original packaging and have original hang tags attached.
  • The Products are unworn, unused and unwashed.
  • You have the receipt or proof of purchase

The following Items cannot be returned:

  • Items that have been worn or washed, or do not have original hang tags attached.
  • Items which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • Jewelry is final sale and may not be returned.
  • Sale Items are final sale and many not be returned.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

We are not responsible for damages that occur during shipping and or during the care of an item such as dry cleaning, washing, or wear.

Only regular priced Items may be refunded.  Sale items on sale cannot be refunded.

Refunds will be issued to the original method of payment less original shipping costs unless the items are being returned due to defect or our error and approved by something2wear.  We will email you to notify you the refund has been completed.

Returning Goods

You are responsible for the cost and risk of returning the Products to Us.

Send the Products to the following address:

Unite 118,  326 Aspen Landing SW

Calgary, AB T3H 0N5

Canada

We recommend an insured and trackable mail service as we cannot be held responsible for Goods damaged or lost in return shipment.

Ensure the products being returned are in the same condition you received them.

We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

In Store Returns

Online purchases can be returned or exchanged in store within 14 days of purchase of your order in original condition with hang tags attached.  Please provide original receipt, order invoice or gift receipt.

Exchanges

If you need to exchange a Product for the same one, different size or other items, contact us.

Gifts

If the Items were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Items weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Sale Price Adjustments

We do not provide sale price adjustments on Products purchased

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: [email protected]
  • By visiting this page on our website: http://www.something2wear.com
  • By phone number: 403-457-1182

 

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Something2wear Inc., 118 326 Aspen Landing SW, Calgary, AB T3H 0N5.
  • Service refers to the Website.
  • Website refers to something2wear, accessible from http://www.something2wear.com
  • Products and Items refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
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